Questions we hear before the walk-through

A typical two-car garage with flake is two days on site, then a cure schedule that depends on the system. The schedule is on the page and on your estimate.

By the system, the condition of the slab and the size of the job. We measure the floor, test it, and write one price per square foot with the prep and repairs on their own lines.

The square footage, the system and its coats, the price per square foot, the prep and repairs, the flake or color, the schedule with the cure days, the payment schedule and the warranty terms. If a line is missing, ask for it.

Slab repairs we find after grinding that were not visible at the walk-through, extra flake colors and moving anything we were told would be cleared. We price each in writing before we do it.

Federal rules, the EPA's Renovation, Repair and Painting rule, cover paid work that disturbs paint in homes and child-occupied buildings built before 1978. Grinding bare concrete is not paint. Grinding a floor that was painted, such as an old porch-and-floor enamel in a basement, can be. We ask the year your home was built at the walk-through, and if the floor carries an old coat we tell you what the rule means for your job before we write the estimate. Our firm's EPA number is in the footer and on the About page.

Concrete passes water vapor, and a coating over wet concrete can lift. On basements and any slab we cannot vouch for, we run a moisture test and write the reading on the estimate. If the slab is too wet we say so and offer a vapor-tolerant primer or a pass, rather than coat it and hope.

We coat in winter by heating the space and the slab before and during the install. If we cannot get a slab dry and warm enough for the product on your data sheet, we move the day instead of coating it. Ask for the data sheet; it sets the limits.

Yes, or tell us what stays. We move what is left to one side and coat around it only if you ask. Anything on the slab when we start is on the estimate.

Hot-tire pickup is the usual way garage coatings fail. We name the product and its data sheet on the estimate, and we do not coat a slab that is still damp.

We bring sample boards to the walk-through. Colors look different on a board than across 450 square feet, so we show you both.

Sweep and mop with a mild cleaner from the data sheet. Avoid harsh solvents and wire brushes.

Our written warranty covers our workmanship on the coating, such as peeling or lifting from the slab. Terms, limits and exclusions are in your written warranty. It does not cover a slab that moves or cracks again, damage from impact, or moisture the test did not show.

A deposit books your slot. The rest is due on the payment schedule in your written estimate. We take check, card or bank transfer.

Yes, on nights and weekends, in sections. We send a certificate of insurance and a W-9 with the estimate.